Effective date · 2026-09-01
1. Personal data we collect
We collect the following in order to respond to inquiries.
Required: name, email address, message
Optional: phone number, company or organisation, inquiry category
We do not operate member accounts and therefore collect no account data.
2. Purpose of collection and use
Collected data is used solely to review and respond to your inquiry and to conduct any related consultation.
It is not used for any other purpose. If the purpose changes, we will obtain separate consent.
3. Retention period
Data is retained for three years from the date of the inquiry and then destroyed without delay.
Where retention is required by law, the data is kept for the period prescribed.
If you request deletion, we destroy the data without delay even within the retention period.
4. Provision to third parties and processing
We do not provide personal data to third parties.
Exceptions apply where required by law or upon a lawful request from an investigative authority.
We use cloud infrastructure to operate the service; the provider stores data only within the scope of the stated purpose.
5. Your rights
You may at any time request access to, correction of, deletion of, or suspension of processing of your personal data.
Contact the officer below in writing, by phone, or by email and we will act without delay.
6. Destruction of personal data
Personal data is destroyed without delay once the retention period expires or the purpose is fulfilled.
Electronic files are permanently deleted by unrecoverable means; printed materials are shredded or incinerated.
7. Security measures
Personal data is protected in transit with HTTPS encryption.
Access is limited to the minimum number of staff, with access rights managed accordingly.
Technical measures are applied to prevent bulk automated submissions.
8. Cookies
This website does not use cookies for advertising or behavioural tracking.
9. Privacy officer
- Company
- Handalab Co., Ltd.
- Representative
- Sang-Min Kim
- handalab@handalab.com
- Tel
- +82-43-268-9901
- Address
- Rm. 1808, 1, Expo-ro, Yuseong-gu, Daejeon, Republic of Korea
